Listen to every conversation about your brand, Zorg's social monitoring captures crucial insights
Never miss important conversations again. Our advanced social listening platform monitors brand mentions, competitor activities, and industry trends across all platforms, providing real-time insights that help you respond quickly and strategically to market opportunities and potential crises.
Monitor Brand Conversations in Real-Time &
gain instant insights from social listening
Stay informed about what's being said about your brand, competitors, and industry. Our comprehensive monitoring system tracks mentions across millions of online sources, providing actionable intelligence for strategic decision-making and crisis prevention.
Comprehensive Brand Mention Tracking
Track every mention of your brand across social platforms, news sites, blogs, forums, and review sites. Monitor both tagged and untagged mentions with instant alerts and detailed context for every conversation.
AI-Powered Sentiment Analysis
Understand the emotional tone of conversations about your brand with 94% accurate AI-powered sentiment detection. Identify positive trends, address negative sentiment, and track reputation changes over time.
Advanced Competitor Intelligence
Monitor up to 5 competitors simultaneously, tracking their mentions, campaigns, customer sentiment, and market share. Get detailed competitive analysis reports and identify market opportunities.
Real-Time Crisis Detection
Get immediate notifications for spikes in mentions, sentiment changes, or potential crisis situations. Early warning system helps you respond quickly to protect your brand reputation.
Influencer & Trend Discovery
Discover influential voices in your industry and identify emerging trends before they go viral. Track hashtag performance, monitor trending topics, and find partnership opportunities.
Complete Social Listening Intelligence Hub
Everything you need to monitor, analyze, and act on social conversations across millions of online sources. From real-time monitoring to predictive analytics, protect and grow your brand reputation.
Real-time monitoring
Monitor conversations across millions of online sources in real-time with advanced filtering, keyword tracking, and instant alert capabilities.
AI sentiment analysis
Understand the emotional tone of conversations about your brand with 94% accurate AI-powered sentiment detection and trend analysis.
Competitor intelligence
Monitor up to 5 competitors simultaneously, tracking their mentions, campaigns, customer sentiment, and market share analysis.
Global coverage & translations
Monitor conversations in 30+ languages across millions of online sources worldwide with native language processing and cultural context.
Instant crisis alerts
Get immediate notifications for spikes in mentions, sentiment changes, or potential crisis situations requiring urgent response.
Advanced analytics reports
Generate detailed reports with share of voice, sentiment trends, and actionable insights for executive and team presentations.
Multi-source tracking
Monitor conversations across social media, news sites, blogs, forums, review platforms, and millions of online sources.
Audience insights
Understand who's talking about your brand with detailed demographic, psychographic, and behavioral audience analysis.
Influencer discovery
Discover and track influential voices in your industry, measure their impact, and identify partnership opportunities.
Monitor, analyze & act on social conversations in real-time
ZorgSocial's advanced social listening platform captures every conversation about your brand, competitors, and industry across millions of online sources. From real-time monitoring to comprehensive analytics, we provide everything you need to stay ahead of conversations that matter to your business success and brand reputation.
Real-Time Brand Monitoring & Crisis Prevention
Monitor every mention of your brand across millions of online sources in real-time. Our advanced AI instantly detects and categorizes conversations, alerting you to potential crises before they escalate. Track both tagged and untagged mentions with comprehensive context and sentiment analysis.
Read MoreAdvanced Competitor Intelligence & Market Analysis
Monitor up to 5 competitors simultaneously, tracking their mentions, campaigns, customer sentiment, and market share. Get detailed competitive analysis reports, share of voice metrics, and identify market opportunities before your competition.
Read MoreAI-Powered Sentiment Analysis & Trend Prediction
Understand conversation emotional tone with 94% accurate AI sentiment analysis. Track sentiment trends over time, predict emerging patterns, and identify influencers and trending topics before they go viral across 30+ languages.
Read MoreComprehensive Reporting & Response Management
Generate detailed analytics reports with actionable insights and recommendations. Integrate with customer service systems for seamless response management and maintain complete audit trails for compliance requirements.
Read More
Frequently Asked Questions
How many online sources does ZorgSocial monitor for brand mentions?
ZorgSocial monitors millions of online sources including social media platforms, news sites, blogs, forums, review sites, and other web content. Our system tracks both tagged and untagged mentions across 30+ languages in real-time.
How accurate is the AI sentiment analysis feature?
Our AI-powered sentiment analysis achieves 94% accuracy in detecting positive, negative, and neutral sentiment. The system continuously learns from context and can analyze sentiment across multiple languages with cultural nuance understanding.
Can I monitor multiple competitors simultaneously?
Yes, you can monitor up to 5 competitors simultaneously. Track their mentions, campaigns, customer sentiment, market share, and social media performance with comprehensive competitive analysis reports and benchmarking.
How quickly does the crisis detection system alert me to potential issues?
Our real-time monitoring system provides instant notifications for spikes in mentions, sudden sentiment changes, or potential crisis situations. Alerts are sent within minutes of detection through multiple channels including email, SMS, and push notifications.
What types of reports can I generate from social listening data?
Generate comprehensive reports including share of voice analysis, sentiment trends, competitor benchmarking, audience demographics, influencer identification, crisis summaries, and custom analytics reports with actionable insights for executive presentations.
Can I track mentions in languages other than English?
Yes, our platform monitors conversations in 30+ languages with native language processing and cultural context understanding. The system provides accurate sentiment analysis and cultural nuance detection for global brand monitoring.
How does influencer identification and tracking work?
Our AI identifies influential voices in your industry based on reach, engagement, and authority metrics. Track their content performance, measure impact on your brand, and discover partnership opportunities with detailed influence scoring and audience analysis.
Can I integrate social listening data with my CRM or customer service systems?
Yes, ZorgSocial integrates with major CRM platforms and customer service systems. Automatically create tickets for customer issues, sync customer data, and enable seamless response management with complete conversation history and context.
How far back can I access historical social listening data?
Historical data availability varies by source and plan level. Most social media platforms provide 30-90 days of historical data, while news and blog sources may offer longer historical access. Premium plans include extended historical data retention and archive access.
Can I set up custom keywords and filters for specific industry terms?
Absolutely! Create custom keyword sets, Boolean search queries, and advanced filters for industry-specific terms, product names, campaigns, or any topics relevant to your business. Set up different monitoring rules for different business units or campaigns.
Launch your comprehensive social listening strategy now
ZorgSocial's advanced social listening platform transforms how businesses monitor, analyze, and respond to online conversations. From real-time brand monitoring to competitive intelligence, we provide everything you need to protect your reputation, identify opportunities, and stay ahead of industry trends across millions of online sources.
Ready to Monitor Every Conversation About Your Brand?
Start listening to social conversations and protect your brand reputation with real-time insights.