AI Terms of Service

Terms and conditions governing the use of ZorgSocial's AI-Powered Services and artificial intelligence features.

Last Modified: October 9, 2025

ZorgSocial AI Terms

These AI terms (the "AI Terms") apply to your use of our AI-Powered Services (as defined below) which form part of the ZorgSocial Enterprise Services or Self-Serve Services (each, the "Services"), as applicable, and are incorporated into, and form part of, the terms applicable to your access and use of such Services (the "Terms"). Please note that if an AI-Powered Service is in Beta, then the Beta Terms will apply, rather than these AI Terms. "We", "us" and "our" refers to QUANTIMEDX COMPUTER SYSTEMS TRADING L.L.C (trading as ZorgSocial). Capitalized terms not defined in these AI Terms have the meanings given to them in the Terms. In the event of a conflict between the Terms and the AI Terms, the AI Terms will apply. We may update the AI Terms from time to time. You are responsible for regularly reviewing the most current version of the AI Terms. When we change the AI Terms, we will update the "Last Modified" date above.

1. Terminology

"AI-Powered Services" are product features accessible in the Services offering artificial intelligence capabilities including, but not limited to, the features listed at /legal/ai-features (as may be updated from time to time).

"AI Functionality" is the underlying artificial intelligence functionality enabling the AI-Powered Services.

"AI Service Providers" are third-party service providers that we rely on to provide certain AI Functionality. A list of AI Service Providers is available at /legal/ai-providers.

"High-Risk Activity" means any operation that constitutes high risk relating to the use of the AI-Powered Services under applicable UAE law or regulation, including but not limited to activities governed by the UAE AI regulations, data protection requirements, or any future AI-specific legislation enacted in the United Arab Emirates or the Emirate of Dubai.

"Outputs" are any information and data (such as, but not limited to, text, images, photos, videos, audio and documents) generated by the AI-Powered Services based on any Content inputted into or connected to (for example, via API) an AI-Powered Service.

2. Customer Content and Outputs

(a) Transfers of Customer Content to AI Service Providers. When you use any AI-Powered Services or input Customer Content into any AI-Powered Services, you (a) permit us to submit Customer Content to an AI Service Provider; and (b) grant the AI Service Provider permission to access or otherwise process your Customer Content for the operation of the AI-Powered Service, subject to applicable UAE data protection laws and regulations.

(b) Outputs. To the extent that any intellectual property rights exist in the Outputs under applicable UAE law, and subject to any third-party intellectual property rights and any restrictions in the Terms, all such intellectual property rights in and to such Outputs unique solely to you belong to you and are deemed Customer Content. You and anyone else who accesses our AI-Powered Services may access Outputs that might be unlawful, offensive, biased, harmful, inaccurate or otherwise inappropriate. IT IS YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, RELIABILITY AND APPROPRIATENESS OF THE OUTPUTS FOR YOUR USE OR PUBLICATION, INCLUDING BY HUMAN REVIEW, IF APPROPRIATE. WE DO NOT WARRANT OR REPRESENT THAT OUTPUTS WILL BE ORIGINAL OR UNIQUE AND DOES NOT ACCEPT ANY LIABILITY OR RESPONSIBILITY ARISING IN ANY WAY FROM YOUR USE OF THE OUTPUTS OR ANY OMISSIONS OR ERRORS CONTAINED IN THE OUTPUTS. USE OF AI-POWERED SERVICES IS AT YOUR OWN RISK.

(c) Service Improvements. Customer agrees and instructs that we may use Customer Content and Outputs to develop and improve the features of the AI-Powered Services (including our machine-learning technologies), both during and after the term of the Agreement, provided that the Customer Content and Outputs (1) will not be used to train any AI Functionality of a third-party AI Service Provider; and (2) will not be shared with any other customer. All such use will comply with applicable UAE data protection and privacy laws.

3. AI Service Provider Changes

Some AI Powered Services depend on the AI Functionality provided by AI Service Providers that they make available to us, which we do not control and may change without notice. Notwithstanding anything to the contrary in the Terms, if at any time an AI Service Provider stops making its AI Functionality available to us, or available to us on reasonable terms as determined at any time by us in its sole discretion, notwithstanding anything to the contrary in the Agreement, we may remove, modify, replace the AI Service Provider and/or the AI Functionality of any AI Service Provider for any reason (including, but not limited to, changes in applicable UAE law, regulations or government orders or sanctions) at our sole discretion and we will not be liable to you or any third party for any such change.

4. No Indemnities or Service Level Agreement for AI Service Providers

For the avoidance of doubt, the indemnities and service level commitments (as described in the Service Level Agreement) that we provide to you in respect of the Services do not apply to the AI Functionality provided by AI Service Providers.

5. AI Acceptable Use

Use of AI-Powered Services and/or any Outputs is subject to restrictions. It is strictly prohibited to use the AI-Powered Services for unlawful purposes, including but not limited to the violation of any local, emirate-level, national (UAE), or international law or regulation. This includes:

The transmission of any data that is illegal, defamatory, harassing, fraudulent, or infringing on the rights of others
Developing competing models or functionalities
Misleading others into believing that the Output was solely human-generated
Generating spam or unsolicited communications
Using in a manner that violates any technical documentation, usage guidelines, or parameters
Any use that violates UAE cultural norms, religious sensitivities, or public morals
Any use that could harm the reputation or security of individuals, organizations, or the state

You must not use, or facilitate or allow others to use, the AI-Powered Services for any purpose that may cause the AI-Powered Services to be deemed High-Risk Activity or prohibited under applicable UAE laws and regulations. Violation of these use restrictions may lead to the suspension or termination of your access to the AI-Powered Services.

Since we rely on AI Service Providers to provide the AI-Powered Services, you also agree to use the AI-Powered Services in compliance with any usage restrictions as well as any terms and conditions applicable to the relevant AI Service Provider described in the Acceptable Use Rules published at: /legal/acceptable-use.

6. Compliance with UAE Regulations

(a) Data Localization and Privacy. You acknowledge that the AI-Powered Services may process data outside the United Arab Emirates. You are responsible for ensuring that your use of the AI-Powered Services complies with all applicable UAE data protection and privacy laws, including obtaining any necessary consents for cross-border data transfers.

(b) Content Standards. When using AI-Powered Services, you must ensure that all Customer Content and use of Outputs comply with UAE content standards, including but not limited to:

Respect for UAE cultural values and Islamic principles
Compliance with UAE media and publication laws
Respect for the privacy and dignity of individuals
Non-violation of UAE cybercrime laws

(c) Regulatory Changes. As the regulatory landscape for AI technologies continues to evolve in the UAE, we reserve the right to modify these AI Terms and the AI-Powered Services to comply with new or amended regulations, guidelines, or directives issued by UAE regulatory authorities.

7. Language and Translation

AI-Powered Services may generate Outputs in multiple languages, including Arabic and English. You acknowledge that:

Automated translations may not be perfectly accurate
Cultural nuances may be lost in translation
You are responsible for verifying the accuracy and appropriateness of any translated content before publication or distribution
Outputs in Arabic must be reviewed for cultural and linguistic appropriateness, particularly for content intended for UAE or GCC audiences

8. Intellectual Property Considerations

(a) Ownership. While Outputs generated for you are deemed Customer Content as specified in Section 2(b), you acknowledge that similar or identical Outputs may be generated for other users of the AI-Powered Services based on similar inputs.

(b) Third-Party Rights. You are solely responsible for ensuring that your use of Outputs does not infringe upon any third-party intellectual property rights, including copyrights, trademarks, or other proprietary rights protected under UAE law or international treaties to which the UAE is a party.

(c) ZorgSocial IP. Nothing in these AI Terms grants you any rights to ZorgSocial's intellectual property, including the ZorgSocial name, logo, Zorg character, or any other proprietary marks or technologies.

9. Disclaimer and Limitation of Liability

(a) No Warranty. TO THE MAXIMUM EXTENT PERMITTED BY UAE LAW, THE AI-POWERED SERVICES AND ALL OUTPUTS ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF ACCURACY, RELIABILITY, COMPLETENESS, OR FITNESS FOR A PARTICULAR PURPOSE.

(b) Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY UAE LAW, ZORGSOCIAL SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF THE AI-POWERED SERVICES OR OUTPUTS, INCLUDING BUT NOT LIMITED TO DAMAGES RESULTING FROM INACCURATE, BIASED, OR INAPPROPRIATE OUTPUTS.

(c) User Responsibility. You acknowledge and agree that you bear full responsibility for:

Reviewing and validating all Outputs before use or publication
Ensuring compliance with all applicable laws and regulations
Any consequences arising from your use or publication of Outputs
Implementing appropriate human oversight and review processes

10. Termination

We may suspend or terminate your access to the AI-Powered Services at any time if we determine, in our sole discretion, that:

You have violated these AI Terms or the Terms
Your use of the AI-Powered Services violates applicable UAE law
Your use of the AI-Powered Services poses a risk to ZorgSocial, other users, or third parties
Continued provision of the AI-Powered Services is prohibited by UAE regulatory authorities

11. Governing Law and Dispute Resolution

These AI Terms are governed by the laws of the Emirate of Dubai and the United Arab Emirates. Any disputes arising from or related to these AI Terms or your use of the AI-Powered Services shall be resolved in accordance with the dispute resolution provisions set forth in the Terms, including arbitration before the Dubai International Arbitration Centre (DIAC).

12. Contact Information

For questions about these AI Terms or the AI-Powered Services, please contact us at:

QUANTIMEDX COMPUTER SYSTEMS TRADING L.L.C

Email: support@quantimedx.com

Website: https://www.zorgsocial.com

ZorgSocial, ZorgSocial.com, the ZorgSocial logo, and the Zorg character are copyrighted properties of QUANTIMEDX COMPUTER SYSTEMS TRADING L.L.C.

Have Questions About AI Terms?

Our team is available to help clarify any terms or answer questions about our AI-Powered Services.

Contact AI Support Team