Frequently Asked Questions

Find answers to common questions about ZorgSocial's features, usage, integrations, and partnership programs.

ZorgSocial Features & Products

What is ZorgSocial and what does it offer?

ZorgSocial is an AI-powered social media management platform that helps businesses streamline their social media presence across all platforms. We offer comprehensive tools for content creation, scheduling, analytics, social listening, and campaign management.

  • AI-assisted content creation and strategy planning
  • Multi-platform publishing and scheduling
  • Advanced analytics and performance tracking
  • Social listening and competitive intelligence
  • Campaign management and optimization tools
  • Industry-specific compliance features
Which social media platforms does ZorgSocial support?

ZorgSocial supports all major social media platforms including:

  • Facebook (Pages & Groups)
  • Instagram (Feed, Stories, Reels)
  • Twitter/X
  • LinkedIn (Personal & Company)
  • TikTok
  • YouTube
  • Pinterest
  • Snapchat
  • Google My Business
  • WhatsApp Business
  • Telegram
  • And more platforms regularly added
What makes ZorgSocial's AI features unique?

ZorgSocial's AI is specifically trained for social media marketing and offers:

  • Industry-Specific Intelligence: AI that understands healthcare, finance, pharma, and other regulated industries
  • Psychographic Targeting: Advanced audience analysis beyond basic demographics
  • Content Optimization: Real-time suggestions for improving engagement
  • Predictive Analytics: Forecast campaign performance before publishing
  • Automated Compliance: Built-in checks for industry regulations
  • Competitive Intelligence: AI-powered competitor analysis and benchmarking
Do you offer industry-specific features?

Yes! ZorgSocial offers specialized features for regulated industries:

  • Healthcare: HIPAA compliance, medical disclaimers, patient privacy protection
  • Financial Services: FINRA/SEC compliance, risk disclosures, regulatory approval workflows
  • Pharmaceuticals: FDA fair balance requirements, adverse event monitoring
  • Legal: Bar association compliance, confidentiality protections
  • Government: Public sector communication guidelines
  • Real Estate: Fair housing compliance, listing management

How to Use ZorgSocial

How do I get started with ZorgSocial?

Getting started with ZorgSocial is simple:

  1. Sign up: Create your free account at zorgsocial.com
  2. Connect accounts: Link your social media profiles
  3. Complete setup: Run our AI strategy assessment
  4. Choose templates: Select from our library of industry-specific templates
  5. Create content: Use AI-assisted content creation tools
  6. Schedule posts: Plan your content calendar
  7. Monitor performance: Track analytics and optimize

Our onboarding process takes about 15 minutes and includes a guided tour of all features.

How do I schedule posts across multiple platforms?

ZorgSocial's multi-platform scheduler makes it easy to manage all your social accounts:

  • Unified Composer: Create content once, adapt for each platform automatically
  • Best Time Scheduling: AI suggests optimal posting times for each platform
  • Visual Calendar: Drag-and-drop interface for easy planning
  • Bulk Scheduling: Upload CSV files or schedule multiple posts at once
  • Platform Optimization: Content automatically adjusted for platform requirements
  • Preview Mode: See exactly how posts will appear on each platform
How do I use ZorgSocial's AI content creation features?

Our AI content creation tools help you generate engaging content:

  • AI Writer: Provide a topic, get platform-optimized copy
  • Image Generator: Create custom visuals with text prompts
  • Hashtag Suggestions: Get relevant hashtags for maximum reach
  • Content Templates: Choose from hundreds of proven formats
  • Tone Adjustment: Modify content to match your brand voice
  • A/B Testing: Generate variations to test performance

Simply input your requirements, and our AI will generate multiple options for you to choose from.

How do I track and analyze my social media performance?

ZorgSocial provides comprehensive analytics across all your platforms:

  • Universal Dashboard: See all your metrics in one place
  • Performance Reports: Automated weekly/monthly reports
  • ROI Tracking: Connect social activities to business outcomes
  • Competitive Analysis: Compare your performance to competitors
  • Audience Insights: Understand your follower demographics and behavior
  • Custom Alerts: Get notified of significant changes or opportunities

ZorgSocial Integrations

What third-party tools does ZorgSocial integrate with?

ZorgSocial integrates with over 100+ business tools:

CRM Systems:

  • Salesforce
  • HubSpot
  • Pipedrive
  • Zoho CRM
  • Microsoft Dynamics

Email Marketing:

  • Mailchimp
  • Constant Contact
  • Campaign Monitor
  • ConvertKit
  • ActiveCampaign

Analytics & Data:

  • Google Analytics
  • Google Data Studio
  • Tableau
  • Power BI
  • Adobe Analytics

Design Tools:

  • Canva
  • Adobe Creative Suite
  • Figma
  • Unsplash
  • Getty Images
How do I set up integrations with my existing tools?

Setting up integrations is straightforward:

  1. Navigate to Settings β†’ Integrations in your ZorgSocial dashboard
  2. Select the tool you want to connect from our integration library
  3. Follow the authentication process (usually OAuth)
  4. Configure sync settings and data mapping
  5. Test the connection to ensure data flows correctly
  6. Set up automation rules if desired

Most integrations can be set up in under 5 minutes, and our support team is available to help with more complex configurations.

Do you offer API access for custom integrations?

Yes! ZorgSocial offers comprehensive API access for developers:

  • REST API: Full access to all ZorgSocial features and data
  • Webhooks: Real-time notifications for events and updates
  • GraphQL Support: Flexible data querying for complex applications
  • SDKs Available: Python, JavaScript, PHP, and more
  • Sandbox Environment: Test integrations before going live
  • Developer Portal: Comprehensive documentation and code examples

API access is available on Premium and Enterprise plans. Contact our development team for custom integration support.

Can ZorgSocial integrate with my website or e-commerce platform?

Absolutely! ZorgSocial integrates with major website and e-commerce platforms:

E-commerce:

  • Shopify
  • WooCommerce
  • Magento
  • BigCommerce
  • Squarespace Commerce

Website Platforms:

  • WordPress
  • Wix
  • Webflow
  • Drupal
  • Custom HTML/JavaScript

These integrations allow you to automatically promote new products, sync customer data, and track social commerce performance.

ZorgSocial Partnership Programs

What partnership programs does ZorgSocial offer?

ZorgSocial offers several partnership programs to help you grow your business:

  • Affiliate Program: Earn 30% recurring commission on referred customers
  • Agency Partner Program: White-label solutions and volume discounts for agencies
  • Technology Partner Program: Integration partnerships for complementary tools
  • Reseller Program: Sell ZorgSocial as part of your service offerings
  • Consultant Network: Join our certified consultant program
  • Integration Partners: Build and maintain integrations with our platform
How do I join the ZorgSocial Affiliate Program?

Joining our affiliate program is simple and free:

  1. Apply at zorgsocial.com/partners/affiliate
  2. Complete the application with your marketing experience and audience details
  3. Wait for approval (usually within 48 hours)
  4. Access your affiliate dashboard and marketing materials
  5. Get your unique referral links and tracking codes
  6. Start promoting and earning commissions

Affiliate Benefits:

  • 30% recurring commission for life of customer
  • 90-day cookie tracking
  • Monthly payouts via PayPal or bank transfer
  • Marketing materials and training provided
  • Dedicated affiliate manager support
What is the Agency Partner Program?

Our Agency Partner Program is designed for marketing agencies, consultants, and service providers who want to offer social media management to their clients.

Program Benefits:

  • White-label platform with your branding
  • Volume discounts up to 50% off
  • Dedicated account management
  • Co-marketing opportunities
  • Priority technical support
  • Custom training and certification

Requirements:

  • Established marketing agency or consultancy
  • Minimum 10 client commitment
  • Proven track record in social media
  • Dedicated team for ZorgSocial services
  • Marketing case studies and references
How can I become a ZorgSocial Technology Partner?

Technology partners build integrations or complementary solutions that enhance the ZorgSocial ecosystem:

Partnership Types:

  • Integration Partners: Build and maintain integrations with your platform
  • App Marketplace: Develop apps for our marketplace
  • Data Partners: Provide data feeds or analytics enhancements
  • Service Partners: Offer complementary services to our customers

Partner Benefits:

  • Access to ZorgSocial API and developer resources
  • Joint marketing opportunities and co-selling
  • Technical support and integration assistance
  • Revenue sharing on marketplace apps
  • Preferred partner status and promotion

Apply at zorgsocial.com/partners/technology with details about your integration proposal.

What support do partners receive?

All ZorgSocial partners receive comprehensive support to ensure success:

Training & Certification:

  • Product training and certification programs
  • Sales training and methodology
  • Regular webinars and workshops
  • Access to training materials and videos

Marketing Support:

  • Co-branded marketing materials
  • Lead sharing and referrals
  • Event and conference support
  • Case study development

Technical Support:

  • Dedicated partner success manager
  • Priority technical support
  • Developer resources and documentation
  • Beta access to new features

Business Development:

  • Joint business planning
  • Strategic account management
  • Partnership optimization reviews
  • Growth strategy consultation

Still have questions?

Our support team is here to help. Contact us through any of these channels: